Privacy policy

At Arisa Atelier, part of PGK Industries LLP, we are committed to protecting your privacy. Please read our privacy policy highlights below:

Collection and Use of Personal Information:

◆︎ Personal Information: We collect only the essential details you provide—such as your full name, billing and shipping addresses, email address, phone number, and any other information you voluntarily submit—strictly to process orders, personalise your shopping experience, and communicate about products and promotions that matter to you.

◆︎ Communication: Your contact information enables us to send you timely order confirmations, shipping notifications, customer-service updates, and carefully curated promotional offers. We respect your inbox and will never share your details with third parties for marketing without your explicit opt-in.

Sharing Information:

◆︎ Shipping Partners: To fulfil and deliver your orders accurately and on time, we share only the necessary order details (name, delivery address, contact number, and order contents) with our trusted logistics providers. Each partner is contractually obligated to maintain the confidentiality and security of your information.

◆︎ Payment Partners: We engage authorised, PCI-compliant payment processors to handle transaction authorisations and settlements. Only the minimum payment data required—such as transaction amount, payment method, and billing details—is transmitted under robust encryption protocols.

Cookies and Website Behavior:

◆︎ Cookies: We use cookies and similar tracking technologies to understand how you interact with our site, remember your preferences, streamline your browsing and checkout processes, and protect against fraudulent activity. You can manage or disable cookies via your browser settings, though this may affect certain site functions.

◆︎ Advertising: Data collected through cookies and browsing history helps us deliver relevant product recommendations and targeted advertisements. We partner with a limited number of advertising networks under strict data-processing agreements to ensure your browsing data is treated with the highest standards of privacy and compliance.

Payment Security:

◆︎ PCI Compliance: We adhere to Payment Card Industry Data Security Standards (PCI DSS) and employ end-to-end encryption to protect your payment card information from unauthorised access. Our systems undergo regular security audits and updates to maintain industry-leading safeguards.

We value your privacy and are dedicated to safeguarding your personal information. If you have any questions or concerns about our privacy practices, please contact us at:

Phone Number: +91 8978967720

Email: support@arisaatelier.com

Physical Address:
Arisa Atelier,
PGK Industries LLP,
D.No. 4-69-17/2 Flat 106,
Saundarya Lahari Apartment,
Lawsons Bay Colony,
Visakhapatnam, AP, India 530017.

GST Number: 37ABCFP5183A1ZE

Thank you for trusting Arisa Atelier!